Our Clients

Dues-paying facility testimonials

We work with managers of membership-based facilities - such as private clubs, public recreation centres, and dues-paying facilities - to minimize equipment downtime and lower the costs of equipment operation:



LifeFIT Canada

"Exer-Tech has provided LifeFIT Canada with outstanding maintenance and repair service since the early 1980s. Their services play a significant role in extending the useful life of our fitness equipment well beyond its expected lifespan. With more than 5,000 members using our facilities, we need to be sure that the maintenance and repairs of equipment are conducted in a timely fashion. Exer-Tech has never let us down, and is instrumental in maintaining our equipment maintenance standards.

"Exer-Tech's service technicians are a delight to deal with - they are always fast, pleasant and fair, and they are skilled at working in a client-service business. It is a pleasure to see them patiently answering numerous questions put forward by our members while working on repairs."

- Jane Proudfoot, Manager, LifeFIT Canada


Walter Baker Sports Centre, City of Ottawa

"In the eight years we have been a client of Exer-Tech, the company has kept our equipment safe, clean and operational. When problems occur, they provide quick, reliable, and affordable service. Exer-Tech's service has also been a big money saver for us. The service technicians notice problems before they explode into major repairs, and have extended the life of our equipment by keeping the machines well lubricated, clean, and properly serviced. Exer-Tech's service technicians are very professional - they arrive on time, in uniform, and are friendly and polite to our users. We couldn't be more pleased with this service."

- Dale Johnson, Program Coordinator, Walter Baker Sports Centre, City of Ottawa


TJfit Inc.

"In the seven years that Exer-Tech has been maintaining the equipment at TJ Fit, we have had no operational issues with any of the equipment. Clients tell us that the condition of our equipment is among the best in Ottawa compared to other facilities. Not only has Exer-Tech helped to keep my equipment running as smoothly as the day it was purchased, they have also provided me with the tools and instruction to do my own monthly maintenance on the equipment.

"Exer-Tech's service technicians are outstanding. I always know that our equipment is in good hands when they are here. Our technician takes the time to let me know if there are any issues with a machine, what needs to be done, what can be done to help with the maintenance of equipment - and he explains it in a language I can understand! I will continue to recommend Exer-Tech to anyone in need of fitness equipment maintenance, as they are truly the best in the city."

- Tracy Beardsley, Owner, TJfit Inc. (www.tjfit.com)

 

GoodLife Fitness Clubs

"With more than 15 fitness clubs in Ottawa and 1,200+ group cycling classes each month, the exercise bikes at GoodLife Fitness get a lot of use! For the past five years, Exer-Tech has provided exceptional service and kept our Schwinn bikes in great shape. In fact, the bikes now last longer because of Exer-Tech's exceptional maintenance program.

"Exer-Tech is very responsive. My service calls always receive a response the same day and a technician arrives the next day to repair the equipment. They are incredibly reliable, fast, professional and knowledgable. It's a pleasure to have Exer-Tech on our side!"

- Carole "Woody" Woodstock, Regional Group Exercise Manager (Ottawa-Hull), GoodLife Fitness Clubs