Testimonials
Read What Other Clients Have to Say About Us
Over the years we have compiled a long list of customer testimonials. Here are just a few.
GoodLife
“Exer-Tech is very responsive. My service calls always receive a response the same day and a technician arrives the next day to repair the equipment. They are incredibly reliable, fast, professional and knowledgable. It’s a pleasure to have Exer-Tech on our side!”
– Carole “Woody” Woodstock, Regional Group Exercise Manager (Ottawa-Hull), GoodLife Fitness Clubs
City of Ottawa
“We have a Maintenance Plan with Exer-Tech, so the equipment at our club is serviced and maintained on a regular schedule. This has resulted in minimal machine down-time – a fact that our members appreciate. It also saves us money in the long run because Exer-Tech identifies potential problems early and prevents costly repairs down the line.”
– Bob Bowes M.Sc. Kin., Coordinator, City of Ottawa, Municipal Employees’ Active Living Club
LifeFIT Canada
“Exer-Tech’s service technicians are a delight to deal with – they are always fast, pleasant and fair, and they are skilled at working in a client-service business. It is a pleasure to see them patiently answering numerous questions put forward by our members while working on repairs.”
– Jane Proudfoot, Manager, LifeFIT Canada
TJ Fit
“Exer-Tech’s service technicians are outstanding. I always know that our equipment is in good hands when they are here. Our technician takes the time to let me know if there are any issues with a machine, what needs to be done, what can be done to help with the maintenance of equipment – and he explains it in a language I can understand! I will continue to recommend Exer-Tech to anyone in need of fitness equipment maintenance, as they are truly the best in the city.”
– Tracy Beardsley, Owner, TJfit Inc. (tjfit.com)
Heritage Fitness and Rehabilitation
“We have been a client of Exertech for 15 years. They were referred to us by a former fitness center owner that insisted preventative maintenance would save us time, money, headaches and allow us to focus on clients and members. After 15 years we can attest to the truth in this. Great service guys (shout out to Kirk) always reliable.
Before any major equipment purchases we always consult Exertech. They provide valuable insight into the service side of specific brands and products and because of this we have avoided a few ‘lemons’
Thanks guys!”
K.Price
Owner, Heritage Fitness and Rehabilitation
Nokia Fitness Centre
Nokia Fitness Centre has been a long standing client with Exer- Tech. Donnie and his technicians are always reliable, honest and knowledgeable. We would recommend Exer-Tech to any Fitness Centre for their outstanding service and professionalism. Thank you – we appreciate everything your company has done for us!
Sandy Bliss
Fitness and Wellness Coordinator
Wellness Research & Innovation
Algonquin College
The Fitness & Health Promotion program has relied on Exer-Tech to expertly care for our fitness equipment for more than 20 years. It is difficult to know how long this has prolonged the life of the equipment – its been so many years since we had to purchase new equipment that I’m sure we owe it to the expert maintenance. Exer-Tech responds to our requests in a very timely manner and has been extremely flexible in accommodating us. Congratulations on the quality care that you have provided us that supports our students.
Sandra McCormick
Chair, Wellness Research & Innovation
Algonquin College
Apollo Property Management
“Apollo Property Management, specifically 411 Mackay and 7 Marquette, both High-rise Condominiums in Ottawa have been using Exer-Tech for several years with great results. The staff are knowledgeable, friendly and the service team is responsive and efficient. We would highly recommend Exer-Tech for any commercial or Residential fitness room needs.”
Wade Kirkpatrick
Senior Property Manager
Apollo Property Management Ltd.
Kinetic Solutions
“Exer-Tech has been providing exceptional Exercise Equipment Maintenance to both our Residential and Commercial clients since we opened Kinetic Solutions back in 1995. With their extensive knowledge of Exercise Equipment mechanics, Exer-Tech has also begun to coordinate the installation of our larger Commercial Projects.
We look forward to growing our association with Exer-Tech in the years to come”
Sincerely,
Frank
Kinetic Solutions
“Throughout the years with Exer-Tech we have had nothing but exceptional service. The response time to issues with our equipment has been speedy as well, and have never had a call back for any repairs. The technicians are very knowledgeable, friendly and very competent. Thank you for the great service and we are looking forward to working with you all in the years to come!”
Cheers sir!
Mark
This is a commercial facility which is not named due to confidentiality regulations
Anytime Fitness Manotick
“Got a tech over at my gym after having the appointment scheduled just a few days prior. Got all the details of costs of repairs within the next few days afterwards and its very fair…Im gonna use their services again and again.”
– Charles Fleury, Anytime Fitness Manotick
S. Segstro, Personal Trainer, Ottawa
“As a home-based personal trainer, I rely on my fitness equipment every day. Exer-Tech provided me with professional and efficient service and got my Lifecycle back in gear! I recommend Exer-Tech to others like me.”
A. Danis, Residential Client, Ottawa
“Exer-Tech’s service to my home was efficient and professional. The technician arrived at the appointed time wearing an Exer-Tech uniform and with all the tools he needed to not only repair but also clean my treadmill in less than an hour. Thank you, Exer-Tech!”